FAQ - Frequently Asked Questions

General Questions
Q: Do you have a physical store we can visit?
Q: Do you have a catalog?
Q: Can I buy advertising space on your site?
Q: Can I buy a DressThatMan.com retail franchise?
Q: Do you sell anywhere else?
Q: Do you sell wholesale vintage clothing?
Q: Do you BUY mens vintage clothing?
Q: Is all of the stuff here Vintage?
Q: Do you guarantee that I'll get exactly what you describe?
Q: Can I buy a gift certificate?
Q: I have a question or a comment, how can I contact you?
Q: How do I navigate the site?
Q: Do you have a privacy policy?
Q: Why do your pictures take so long to load, and they seem too big?
Q: Do you have a phone number so we can call you?

Questions about our Merchandise
Q: How is Vintage Sizing different from Modern Sizing?
Q: How do you Grade Vintage Items and other clothing?
Q: Where do you find all of this cool stuff?
Q: Is the stuff you sell clean?
Q: I've got a stash of Men's Vintage stuff I want to sell, are you interested?
Q: If I'm looking for something specific, in a certain size, can you find it?
Q: Can we rent your clothing for a photo shoot, film, party or other event?
Q: I live my life in the public eye, can DressThatMan be trusted?

Questions about Ordering & Shipping
Q: What if I get something and I want to return it? Can I get a refund?
Q: Can I return something I bought because it doesn't fit me?
Q: How do I order from you? What types of payment do you accept?
Q: Why do you ship everything in the USA via USPS Priority Mail?
Q: Can my order be shipped overnight in the USA?
Q: Can I place an International Order?
Q: How and when do you ship Internationally?
Q: What types of payment do you accept for International Orders?
Q: Is your site secure?
Q: How do you protect me against Credit Card Fraud?
Q: Where do I find the CCV number on my Credit Card?
Q: Can I ship to an Alternate Address? Yes, but...

Q: Hey! Something I wanted to order disappeared from my cart when I went to checkout. What happened?
Q: Damn! I put a product into my cart and when I try to check out it tells me that there "isn't enough" of the product to order and that it cannot be back ordered. What's the deal?

Do you have a physical store we can visit?
Nope. We are strictly a warehouse mail room operation. A technologically amplified virtual closet. We exist solely on the web. No customers here for safety reasons. But, if they miraculously materialized, we'd put them to work.

We get a number of inquries monthly as to the whereabouts of our retail locations, and based on the email alone, if we ever were to open a retail version of DressThatMan.com the consensus is that it would have to be based in Los Angeles, California.

Since additional overhead costs would be required to have a DressThatMan retail location in LA, major price increases would then have to be passed down to the customer. While we know many of you wouldn't mind at all paying more, we don't anticipate opening any retail operations at this time. As for the future? We wouldn't exactly rule anything out!

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Do you have a catalog?
Nope. Nada. If you've spent any time on the site, you'll soon find out that we deal predominately in unique, one-of-a-kind mainly vintage items for men only.

IF we printed a catalog, it would be obsolete before it ever hit your doormat. Things have a tendency to move pretty fast around here.

Essentially... the only catalog we have is on this website. You'll have to feel your monitor and pretend you are flipping pages for that simulated effect.

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Can I buy advertising space on your site?
Absolutely not. We don't sell advertising space or run ads on our site. And, we've vowed never to do that.

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Can I buy a DressThatMan.com retail franchise?
Franchise opportunities and/or licensing to operate a DressThatMan.com retail outlet are not available. We have no plans to franchise the operations at this time.

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Do you sell anywhere else?
Not any more. We used to sell on ebay years ago, but... we closed down the ebay operations to concentrate solely on DressThatMan. Once in a while we might throw something up on ebay, but... it's a rare and unpredictable event.

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Do you sell wholesale vintage clothing?
We do not have a wholesale program, nor do we sell sorted or unsorted lots at bulk prices. We're quite careful regarding the merchandise we accept and what little slips through the cracks that doesn't make it on the site is donated to a local center which helps the homeless.

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Do you BUY mens vintage clothing?
YES, we do. BUT... only the good stuff, man! We love unworn, new with the tags DEADSTOCK mens vintage clothing - it all depends on the actual merchandise - sizing, color, cut, fabrics, etc. For further information go here.

Got any exceptional vintage stash you want to sell us that is DressThatMan worthy? Do you have old store stock in the form of vintage clothing for men that you would like to liquidate in bulk? Go here for more information on selling to us - and for information about what we may be looking for. We have many regular suppliers across the USA, if you've got what it takes to supply us with fabulous mens vintage fashion on a regular basis, let us know.

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How do I navigate the site?
Generally, all of the links you need are on every page of the site to the left of the page and on the top of the page. There are search links on the merchandise category pages and a search box at the top right of this page and all of the pages on the site. If you are experiencing difficulties navigating the site, or looking for something specific, see the site map.

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Where do you get all this stuff?
While you sleep, we are scouring the globe. When you are awake, we may still be shopping. DressThatMan's buyers are super savvy garment zombies who enjoy the thrill of the hunt and chase and take pride in the fact that we hand pick all of our selections according to higher standards. Not much makes us happier than finding great stuff that ultimately makes you happy. Then it's happy - happy - happy ...all the way around. We love that. Although, we get some of our best vintage merchandise directly from the original owners, the man who loved his vintage fashions and still does, except he can't fit into it anymore and wants it to have a good home. Some items come from estate sales, vintage shops and through an ever increasing network of reliable people who buy things specifically for DressThatMan.com and know us by our high standards.

Got any exceptional vintage stash you want to sell us that is DressThatMan worthy? Go here for more information on selling to us - and for information about what we may be looking for. We have many regular suppliers across the USA, if you've got what it takes to supply us with fabulous mens vintage fashion, let us know.


go here for more information about our stuff


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What if I get something and I want to return it?
That never ever happens. But, if you happen to be the one exception to that rule, we'll work with you. You have 48 hours to contact us after you receive your order so, if there is a problem, please contact us within that 48 hour time frame. We'll issue you a return authorization number and you'll have a maximum of one week - 7 days - to get it back to us at your expense without incurring restocking fees (2 weeks for International customers). Once we receive the merchandise in the condition we sent it out to you in, we'll issue you a refund. We don't charge restocking fees if the item(s) are returned in a timely manner according to our policies - delays in returning items to us will cost you an additional 10% for each week they are late in arriving back. See the guarantee page for more information here. You will be responsible for the shipping cost both ways, unless we've grossly misrepresented an item, in that case we will refund you the cost of the item you purchased including the shipping both ways. We're fair. And, we'll admit to our mistakes.

We ship quickly, so if you have a return - get a return authorization number - get it back to us quickly to avoid additional restocking fees! read the complete information here

Don't be a jerk and let us know you're returning something and then wear it to a party and send it back. These clothes talk to us and we'll know. If you can't afford to buy something, then please have enough consideration to rent something locally. If we think you tried pulling a fast one on us like that, we'll send the polyester passion goon squad over to publicly spank you. And, we won't give you a refund. Especially around the Halloween costume party season. So, you can't say you haven't been warned. You have. If you're going to try that scam on, you're well advised to go elsewhere. Don't want that disco leisure suit after you've worn it to a party? You can always sell it on ebay!

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Do you have a phone number so we can call you?

Due to customer demand, we have a business phone.

As an internet based business, we prefer to handle inquiries via email, but... due to customer demand, we know that there are times when talking to a living, breathing human being can be helpful. If you have questions about merchandise shipping or are having problems while ordering, give us a call and we'll do our best to help sort things out. Certain questions and inquiries are better handled by email, such as requesting extra measurements, color verification, etc.

Please note that we do NOT call back solicitors, this is a business line for DressThatMan customers only. Unfortunately, we have had to institute call screening due to the growing number of solicitors and salespeople calling us. If you have unworn mens vintage clothing for sale, please refer to this section and send us your number via email with an inquiry, if we're interested, we'll call you.

Our phone number is 1-989-284-0881.
PLEASE LEAVE A MESSAGE and we will make every attempt to have a customer service representative get back to you as soon as possible! There is generally someone in the office most days between 10 a.m. and 3 p.m. Monday through Thursday, excluding holidays. We answer email from various locations 7 days a week.

What time is it now at DressThatMan.com? check here

Our actual schedule in the office may be scattered throughout the day and into the evening. DressThatMan.com customers can feel free to call and leave us a message at any time, and don't be surprised if we call you back at odd hours.


go here for contact information

I'm looking for something specific, in a certain size, can you find it?
Perhaps we can. Let us know and we'll add it to the shopping list. We feel lucky so it's quite possible you might get lucky, too. It has happened before, so while we can't make you promises, feel free to email us with your requests, if we have it in the warehouse or can find it, we'll email you right away with the details.

go here for contact information

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Why do you ship everything within the USA by USPS Priority Mail?
Because we deal in volume. Packages are picked up daily during regular business hours at the warehouse via USPS truck and, extradited with delivery confirmation which will get to you FAST if you have an address within the USA.

We adore our postman. Go Al. You rock. Plus, you put up with us and all of our stuff rain or shine. Al makes the United States Postal Service proud. Us, too. We really need to petition to get Al's face on a stamp.


Can my order be shipped overnight in the USA? The answer is maybe.

USPS Guaranteed 1 to 2 day USPS EXPRESS DELIVERY* within the USA
Get your order in by 9 am EST during regular business hours, Monday through Friday (excluding holidays) and your order will go out the SAME DAY. If you choose the additional USPS Express option, they will deliver (but not pick up from us) 365 days a year!
NOTE: If your billing and shipping address do NOT match, your shipment will be delayed.

What time is it now at DressThatMan.com? check here

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What about International Orders? Do you ship Internationally?
Orders shipped to Canada and all other International destinations are sent either by Airmail, Global Priority or Global Express depending on the value, volume and destination of the purchase. International orders should reach you within 4 - 10 days. Get your order in by 9 am EST during regular business hours, Monday through Friday (excluding holidays) and your International order will go out the SAME DAY! You will receive an email confirmation when your merchandise has shipped - providing you have supplied us with the correct email address when you placed your order.

NOTE: If your billing and shipping address do NOT match, your shipment will be delayed until we receive picture identification.
New International customers will also be required to verify their identity before an order is shipped.

go here for additional details on ordering and shipping charges

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What types of payment do you accept?
We accept Credit Cards on our secure server. Visa, Mastercard, Discover and American Express. We also accept PayPal express payments.

Using your Credit Card and PayPal express gets you fast shipping. 99.9% of the time buyers in the USA pay for merchandise via Credit Card and the order goes out the very NEXT business day shipping. Sometimes, the SAME DAY depending on the time we receive the order.

how we protect you against credit card fraud

Buyers who opt to use their PayPal accounts will find the trasaction process painless. Paypal express is fully integrated into the DressThatMan.com site which enables PayPal customers to make QUICK puchases. You don't need to enter postage and billing information when making a purchase via your PayPal account because PayPal already has that information stored making your transaction FAST and easy.

Sorry... but, we no longer accept mail-in payments or cash sent by mail.

go here for additional details on ordering and shipping charges


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If you send us chocolate, particularly literal poundage of authentic Cadbury's Chocolate with any kind of nuts and/or fruit .... specifically the one infused with the most delectable Orange flavor - from our mother country, England.... you could get exceedingly lucky. Hell, we might even make you our mascot. Build a shrine for you and dance accordingly.

BUT... don't ever tell us you are sending chocolate. Because if it doesn't reach us and you said you did send it, after 5 days, some very bad things could happen. Don't blame us. You read this and were duly warned.


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Sizing and Measuring

Whether it's retro vintage merchandise or modern day designer clothing, we measure everything. You'll see that when you pull up a specific item from our stock in the store.

go here for important sizing and measuring information

When it comes to Vintage Clothing - old is not new again when it comes to sizing. That's why we take measurements of our clothing and note it in the listings. While today's manufacturers DO sometimes vary greatly in sizing, true VINTAGE clothing is vastly different. Notably smaller. Humans have apparently supersized in modern society and very few vintage garments can be obtained in those extra large sizes.

We cannot stress it enough... Check your measurements against those listed before ordering !

We cannot be held responsible for any hasty maneuvers you may make. Like, looking at the screen at something and saying in your head, "that'll fit me," won't cut it. Measure once. No wait...

... measure twice.

go here for important sizing and measuring information


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Grading our Merchandise
It's all good, baby! And THAT is why we don't have a GRADE or RATING system for our merchandise. We note all defects we find in any garment we have for sale. If a item has noticeable flaws or wear we will document them on the page which offers details on the specific item in question. On occasion, we may offer a collectable vintage item that is obviously flawed but is much too fabulous not to list. We make that information very clear in the merchandise listings.

We take pride in our merchandise and don't list anything here on DressThatMan that is not worthy of our quality control standards. And, we're damn picky.

We've had quite a few college students inquire as to our listing some things at a cheaper rate - like the things we used to sell on ebay, so... we're doing that here and there now on the site, and we try to make it as clear as possible in the listings any flaws that those items may have. As some people are just looking for party clothes they will only wear once, it's cool. But, keep in mind - these things go FAST!


go here for more information about our stuff


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Is the stuff you sell clean?
If we have not cleaned an item due to its delicate nature, we note that in the listing along with any flaws we find. That is a rarity. We don't send out dirty or stained up stuff. That would be entirely gross. And, it's not the way we do business. You can assume the item has been cleaned unless we note otherwise. If it's deadstock, meaning it's Vintage and never been worn, we generally will never unfold it or, remove the original tags, and sell it as it is. Sometimes items we get that have been in storage for a long time in various locations before we get them, and these items may have a slight smell - BUT, we don't want to take off the tags and clean it - because it's DEADSTOCK and so many of our customers LOVE new deadstock merchandise and will launder items themselves.

go here for more information about our stuff

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Is all of the stuff you sell Vintage?
Nope. Although the vintage stuff is our passion, we also sell gently worn and unworn modern day brand name and designer clothing - sometimes brand new in the package or with tags clothing. The details will be listed on the page which offers details on the specific item in question. If it's brand new or like new, we say so. If it has got any noticeable wear, we tell you that as well. Check through our racks, we've got many modern fashions for men with designer and brand names such as, Christian Dior, Botany 500, Hart Schaffner and Marx, Ralph Lauren, Ermenegildo Zegna, Orvis, Brooks Brothers, Levi Strauss and many more. Check back periodically, we're adding stock on a regular basis.

go here for more information about our stuff

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Can I buy a gift certificate?
At this time, we don't offer gift certificates. If we have a demand for them, we may offer them at a future date.

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Why do your pictures take so long to load, and they seem too big?
The site is optimized for a broadband connection, if you are using dial-up internet services, it takes more time for the pictures to load. If the pictures seem too big, it's probably the resolution of your monitor. The site was designed using a monitor resolution of 1024x768 pixels. We recommend that you use the 1024x768 resolution for the optimal shopping experience on DressThatMan. Our product pictures are optimized at high resolution for top quality, some which may be larger than what you'll find on other sites, mainly because this is the Internet and we want you to know exactly what you are getting, which makes having high quality pictures a priority for our customers.

Unfortunately, some colors and fabrics are difficult to capture and pictures alone will not do them any justice. But, that's another story. We often attempt to describe items more when this happens.

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Can we rent your merchandise for a photo shoot, film or party or other event?
Nope. Sorry, at this time DressThatMan does not offer merchandise on rental or loan. After careful consideration, we don't anticipate any change to that policy in the future due to the nature of vintage. There are other avenues for costume rental available to you either locally or, possibly online. If you want something you see, you'll have to buy it.

We have worked with many costume departments, designers, production companies, theater groups, etc. and will work out an arrangement with you for an extension of the normal return time turnaround for fittings.

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Hey! Something I wanted to order disappeared from my cart when I went to checkout. What happened?
We're sorry! This doesn't happen very often but it has happened on occasion. What happens is this: you put an article into your shopping cart - and... at the same time, so did another customer. What happened was that the other customer then went through the check out process, or entered it, just before you did. Most likely while you were browsing other items. So, they are in the checkout process and "your" item of merchandise disappears. They got to it first. How frustrating is that? Very. If this has happened to you, contact us and if the speedy customer in question doesn't pay for the merchandise and complete the transaction, we'll see to it that you can get it before we put it back into online stock.

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Damn! I put a product into my cart and when I try to check out it tells me that there "isn't enough" of the product to order and that it cannot be back ordered. What's the deal?
Talk about bad timing and possible bad karma! We're so sorry if this has happened to you. It's only happened a few times before and now, you are completely bummed out. What happens is this: you put an article into your shopping cart - and... right before you did that, another customer had already purchased the article, or has begun the checkout process. Since the merchandise is unique and one-of-a-kind, it's no longer available. That explains the error message you got. If this has happened to you, contact us and if the speedy customer in question doesn't pay for the merchandise and complete the transaction, we'll see to it that you can get it before we put it back into online stock.

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Our Privacy Policy
We don't share, trade or give away your personal information ever. Unless you send us a fraudulent payment. Then we'll hunt you down. Dress you in an ugly frock and parade you around town while we film you in it. You'll be damn sorry. And so will we. Because, at first, we really liked you.

Seriously though... don't try to scam us, because then we'll have no other choice than to turn it over to the proper authorities. And of course, we will then ban your IP address from accessing our site and stick pins in a doll with your name on it. It's just not cool all the way around.

see our privacy policy here, the exception to the policy is as follows:

ATTENTION SCAMMERS: The one exception to our privacy policy rule of NOT disclosing personal information you have submitted that we have obtained via our shopping cart, is as follows: if you place a fraudulent order, repeatedly attempt to order to a delivery address with various credit cards, or... issue a chargeback in which we have proof that merchandise was delivered to you - your name, delivery address, email address used, and other identifiable will be turned over to the proper authorities.

We won't send you spam or unsolicited e-mail ever. The only people that will be periodically mailed are those that choose to be sent mail from DressThatMan.com

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Is your site secure?
We are confident our site is secure! The payment end of the site uses SSL - Short for Secure Sockets Layer. This is the Internet electronic transaction protocol used to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https, and if you are looking for it, you'll see that when you go through the checkout process itself. The fact is your credit card information is never even revealed to the staff at DressThatMan.com because it is encrypted during the checkout process when it is processed through our payment gateway.

Your personal information is actually more secure here than if you allow someone to pick up your credit card and walk away with it to process your payment for dinner at a restaurant.

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How we protect YOU against Credit Card Fraud
When using a credit card during the checkout process, our shopping cart requires the input of a CCV number. What's that? It's an authentication verification number established by credit card companies to reduce fraud for internet and mail order transactions. It consists of requiring a card holder to enter the CCV number during the checkout time to verify that the card is on hand. This increases our commitment to protect DressThatMan customers from fraud and reduces our exposure to fraudulent charges.

Because identity theft is on the rise - we do NOT automatically ship out merchandise if the shipping and billing address does NOT match, or... if the originating IP does not match the order; we will require identification to protect the credit card holder before shipping. We recommend other online merchants do the same to prevent company loss and to protect the consumer.

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Where do I find the CCV number on my Credit Card?
The Credit Card Verification number is a non-embossed number printed on the credit card.

For Visa, MasterCard, and Discover cards, the number is located on the back of your card near the top of the signature box. The number is the last 3 digits on the row of numbers.

For American Express cards, the number is located on the front of your card, on the right hand side above your card number. The number on American Express cards is four digits long.

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Can I ship to an Alternate Address? Yes, but...
read this important info: Alternate Shipping Addresses and Fraud Prevention
If you request that your order is shipped to an alternate address, to prevent ourselves and consumers against fraud and identity theft, you may be required to furnish via FAX any or all of the following information before we will ship your order: a copy of your current drivers license or passport, the name of the issuing bank and telephone number which appears on the back of the credit card used, and your signature on a copy of the order placed. We reserve the right to refuse any shipment at our discretion. No express orders will be shipped to an alternate address unless we have ALL of the above information faxed to us.

We will NOT ship any merchandise out of the US that is placed by a consumer in the USA - we suggest that you receive the merchandise at your residence and re-mail the package yourself. We accept International orders from the originating country only, with any exceptions noted.



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We won't give away your shopping secrets
Celebrities, musicians and others who are living their lives in the public eye can positively rest assured that we will not tattle in regard to your shopping habits to the tabloids or anyone else, nor will we release any personal information in any way, shape or form that you provide in the course of placing an order. Fact is, we HAVE already sold merchandise to those in the public eye! While we'd love to have your picture and name placed in our celebrity spotlight, we won't beg, plead or hound you to do it. But, we'll tell you right here and now that we'd love it if you joined that elite group, and... by allowing us to publish your photograph wearing our clothes we're more than happy provide a link back to your website. Reciprocal public relations, baby. Makes sense to us. Same deal for you dudes in the scene known as the local public eye. Got a band? Got talent you want to show off? Send us some pics of you wearing our clothes and will give you some free publicity. And, yes... even if your just a regular guy who wants to show off while you're wearing our clothes, we'll showcase your good looks here.

Bottom line is your personal privacy is important to us. Celebrity or not, if the authorities don't put the pressure on us, we have no reason to tell. And why would they ever do that?

They wouldn't. Even if they did, depending on our mood, we might be able to wait out the hot lights and questions while pleading the fifth amendment.


read more in regard to our policies

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about us
We like you. And, like we've said. If you send us chocolate, particularly literal poundage of authentic Cadbury's Chocolate with any kind of nuts and/or fruit .... specifically the one infused with the most delectable Orange flavor - from our mother country, England.... you could get exceedingly lucky. For sure we will like you a LOT more. Hell, we might even make you our mascot. Build a shrine for you and dance accordingly. Talk us out of our clothes. Well, OK... so, maybe a man's shirt.

Oh, yeah. About us. Here we were talking all about you and our love of chocolate and we forgot where we were. We seem to be having way too much fun. And, we are. Can you tell?

contact us
West of the Mississippi, stand on a hill and wave Cadbury's English chocolate toward the sky. One day, we show up. And... you'd better have that chocolate. Then, we can talk. Only then.

If you prefer not to wait...

then... visit the contact page...

Q: What do we want for Christmas?
A: Guess.

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We Accept All Major Credit Cards

including PayPal and eCHECK via PayPal